Student Services

Student Services

Student Services are here to help you. We are a vibrant community of people from all walks of life.
When you study at CHC we care more than simply your education.

Make the most of your time here and take advantage of everything our community has to offer.
We offer a range of services to make sure you get the most out of being a part of CHC.


Every person is different and has different abilities. We believe every student with a successful application is capable of completing their studies at CHC. We’re committed to making sure you get the right support for your personal circumstances.

We liaise with staff to modify learning and assessment strategies to make sure you get the most out of your studies. We understand it can sometimes be difficult to disclose a disability. Everything is kept confidential – no one except for Student Services and close staff members need to know about your circumstances.

You will have direct access to our Student Services Director, who will check-in with you regularly to see how you are going. They are always on hand to help to see if there is anything you need.

Contact our Coordinator of Student Services, by emailing studentservices@chc.edu.au.

Study Support

Study can be challenging sometimes. There are specific skills you’ll need to do well in your subjects, like research, writing and referencing.

Anne Millard is our dedicated study support tutor. She runs one-on-one sessions to develop or refresh these skills to give you every chance of success in your subjects. These sessions are open to every student – full- and part-time, undergraduate and postgraduate – at no cost.

Anne’s sessions cover:
•  Planning, writing and editing an essay
•  Referencing
•  Paraphrasing
•  Time management and study habits
•  Exam preparation
•  Learning strategies including reading, listening and note-taking.

You can visit the Study Support room near the front desk in the library or email anne.millard@chc.edu.au to organise a time.
For students studying externally, Anne offers personal study support through email, phone and Skype.

If you have any questions or issues about studying at CHC, email Anne anne.millard@chc.edu.au and she will do everything she can to help.


We believe every student, no matter their ability, race or religion should be valued and treated fairly. Our Student Advocacy Officer, located in the Learning Hub, ensures this remains the reality.

Their job is to support students and help them navigate academic rules and procedures. Always acting in the students’ interests, our Student Advocacy Officer acts as a third party not associated with those who administer the academic regulations.

If you have any concerns about these academic rules, make an appointment by emailing studentadvocacy@chc.edu.au.

Health and Wellbeing

When you study at CHC, we want you to thrive in every aspect of your life, not just your studies. We’re committed to nurturing your academic, professional, emotional and spiritual growth.

We understand life doesn’t always go to plan. If you’re facing unexpected circumstances, we’ll work with you and liaise with staff to determine the best way to move forward. You can be confident bringing your concerns to us, knowing we’ll do whatever we can to help.

Counselling centre

CHC houses its own counselling and support centre where anyone in the community can access high-quality counselling services. We believe everyone can benefit from counselling. While our trained counsellors can help with specific life issues, they can also help you thrive in life by identifying what you want and discovering a path to get you there. It’s a safe, judgement-free space where you’ll be valued and cared for.

Current CHC students can access these services for free and be counselled by our student counsellors. Having completed the majority of their course work, our student counsellors are thoroughly trained in a variety of counselling therapies and techniques. They are mentored by academic staff and closely supervised by registered counsellors, so you only receive the highest-quality care.

You don’t need a referral, but all of our sessions are by appointment only. We can organise after-hours sessions under special circumstances.


To book an appointment, contact our counselling centre:
Phone   07 3347 7972
Email     counselling@chc.edu.au

Fees information

• There is no charge for CHC students
• There is a flat rate $20 fee per session for non-CHC students
• There is a $10 fee per person for group or team sessions
• Payments are made at the time of the appointment
• Payments can be made by card or EFTPOS

Bulk Billing for CHC Students and Staff

Students and staff of CHC are eligible for bulk-billed medical services at Doctors @ Carindale (www.doctorscarindale.com.au).

Students simply need to mention that they are from CHC when making their appointment, and bring their student card and Medicare card to the appointment.

Please note that students and staff must be eligible for bulk billing to qualify for this benefit. If they are not, and have overseas insurance with a partner provider (NIB, Allianz and BUPA only), the practice will endeavour to provide a no-gap fee in most circumstances.

Doctors @ Carindale Mall

Ground Floor
Westfield Carindale
Inside the (downstairs) Terry White Chemist
1151 Creek Road,
Carindale, QLD 4152

Phone: (07) 3135 9898
Fax: (07) 3324 8288

Our Community

Life at CHC is about far more than just studying. When you choose to study here, you become a part of our thriving community where you’ll meet people from all walks of life.

Chapel and lunch hangs

Chapel is the most exciting event of the week in our community. Students and staff come together to worship God, learn from His Word, and catch up with friends over a free lunch afterwards. Taking place in the middle of the week, it’s a great time to be refreshed and inspired.

Many of our students and staff serve the CHC community with their gifts in music, speaking and leading. If you’d like to be a part of the Chapel team, send Troy an email: troy.walsh@chc.edu.au.

Student Life Coordinators

The Student Life Coordinators, Steph Germain and Zane Schirmer, will help you navigate life at CHC. They love hanging out with people so when you see them around take a moment to say hi. They’ll also help you out if:

•   You’re not sure how to access services or who to see about something
•   You have feedback or ideas about any aspect of study at CHC (see your lecturer about academic matters)
•   You would like to get more involved in the CHC community.

Email studentservices@chc.edu.au

Student Representative Council

The SRC allows students to have a voice in their experiences at CHC. Elected from the student body of each of the four academic Schools, the SRC plans major community social events such as the Ball and Uni Games, but also has representation on the Academic Board and other key groups.

The goal of the SRC is to enhance your experience at CHC by:

•   being a forum for students to give feedback
•   organising events
•   supporting important charities
•   building the CHC community
•   creating strong links between staff and students.

You can contact the SRC by emailing student.council@mail.chc.edu.au.

CHC Campus

CHC shares its expansive campus with Citipointe Church and Citipointe Christian College, located in Carindale in Brisbane’s south east. Our buildings are surrounded by bushland and provide excellent teaching facilities, as well as spaces to relax and connect with others. You’ll find great food and coffee onsite at Rivers Café.

CHC’s library – the Learning Hub – houses an extensive collection of books and other resources, including electronic databases, audio and video. Our staff go out of their way to help both on-campus and distance students get all the resources they need.

Getting to CHC


Located in Caindale, you can access the campus via Wecker Road or Scrub Road. You’ll never have to worry about parking – we have over 500 parking spaces available for free.


There’s heaps of bicycle paths that link our campus to Mt Gravatt, Carindale and beyond.

Public transport

There is a bus stop within walking distance to CHC. All public transport in Brisbane is run by Translink, so check out their website for routes and timetables. You’ll also find a handy journey planning tool.

Eligible students can use a concession card that applies a discount to public transport. To see what you may be entitled to, go to the Translink website.


There’s a range of student accommodation options available for those from out of town, particularly if you’re moving out of home for the first time.  You can explore your options by emailing our Coordinator of Student Services, studentservices@chc.edu.au.

Our most popular student accommodation options are Uniresort and Genesis1, so click the links to discover what it can be like to live there.

We expect our students to live by the CHC Code of Conduct while occupying any student residence, so have a read to make sure you remain eligible for accommodation.


For more information about renting in Queensland, visit the RTA website. To find out if you’re eligible for rent assistance from the government, visit the Centrelink website.

CRICOS Provider Name: Christian Heritage College | CRICOS Provider Number: 01016F
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